Thank you for purchasing from Guangzhou Haode Electronic Technology Co., Ltd..

1. Returns

Customers may request a return within [7/14/30] days of receiving the product if the item is defective, damaged, or incorrect.

To request a return, please contact us with your order details and supporting photos if applicable.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed and credited to the original payment method within a reasonable number of days.

3. Non-Refundable Items

Certain items may not be eligible for refunds, including:

  • Customized or personalized products
  • Products damaged due to misuse
  • Items returned without prior authorization

4. Shipping Costs

Shipping costs are generally non-refundable unless the return is due to our error or a defective product.

Customers may be responsible for return shipping fees.

5. Contact Us

If you have questions regarding returns or refunds, please contact us:

Email: tshicomofficial@outlook.com
Website: https://tshicom.com/